Box Information

What can I expect in my box?

Our vegan protein snack boxes are filled with a selection of premium protein snacks such as bars, cookies, crisps, nut butters and more. We carefully research and test the products we include to ensure they are high in protein, low in sugar and taste great. The selection of products changes each month to give you a great variety of snacks.

Are the products gluten free?

All the products included in the box will state their ingredients on their individual packaging. Many of our products will be gluten free, but not all of them. We suggest to carefully check the packaging before consuming based on your dietary requirements.

Signing Up

How do I join?

Select ‘Join Now’ at the top, and follow the steps to create your account with us.

When do I get charged?

We charge all customers upon sign-up for the first month and then on the 20th of every month for subsequent months. Cancellations must occur by the 19th of each month in order to not be charged for that month’s box.

Is there a contract or minimum term?

No! Our subscription is month to month, and you can easily cancel before the cut-off date of the 19th each month if you do not wish to continue the subscription.

When is the last day to order?

Place your order by the 20th of each month to ensure to receive the next month’s box. We ship them in the last week of every month, so it arrives to you in the start of the following month. Any orders placed after the 20th will have to wait for the following month’s box.

Existing Customers

How can I change my billing/shipping information?

You can do this by logging in to your account, clicking on ‘Addresses’ and editing as necessary.

How do I cancel my subscription?

You can do this by logging in to your account, viewing your subscriptions and the cancel option will be available on that page.

Delivery Information

When will you deliver my box?

We ship all boxes in the last week of the month and it should be with you within 5 working days.

How much is UK postage?

Delivery to mainland UK is free!

Do you ship internationally?

Not at the current time, but we do have plans for this in the future. Contact us and register your interest, and we will get in touch when it will be possible.

What’s your returns policy?

Please visit our delivery & returns for more information.


How can I contact ProteinCrate?

You may email us at info [@] or open a ticket at our support help desk.

Business Enquirers

I am a vegan protein snack company and I would like to feature our product in your box

Great! Please email us at info [@] to get in touch.